Insurance companies handle payments for auto body repairs in a variety of ways.
Lovetts will usually bill the insurance company directly for their portion of the repair. Some insurance companies pay the repair facility directly by EFT, Electronic Funds Transfer. Other insurance companies will mail the check to you, the vehicle owner or to the repair facility. Sometimes the check is made out to you, you and the repair facility or you, the repair facility and the lien holder.
If the insurance company mails the check for their portion of the repairs to you, please do not cash it. Please bring the check with you when you pick up your vehicle. Lovetts accepts these checks as payment.
Your Estimator/Customer Service Representative can explain the details regarding the specific payment policies of the insurance company paying for your repairs.
Customers may make payments for their deductible using the following:
Lovetts does NOT accept personal checks.
The deductible is due when you pick up your vehicle. Vehicles are not released without payment in full. For your security if a credit card is used to pay for the deductible or customer pay portion of the bill the person listed on the credit card must be present when the payment is made.