• To return your vehicle to pre-accident condition in a timely manner
• To explain the repair process to you initially in order to increase your understanding and lessen your frustration
• To communicate with you during the process so you remain informed of our progress and the reason for a delay if one should occur
• To communicate with your insurance company, car rental company and all sublet vendors involved in your vehicles repair in order to coordinate and expedite the repair process
• To make the process as convenient as possible by providing services such as towing arrangements and rental car arrangements along with courtesy rides for you and vehicle pick up and delivery.
• To complete the repairs correctly “ Right the First Time” which will eliminate your need to return for additional or corrective procedures
• To provide you with a warranty which ensures your complete satisfaction
Our business is built on relationships. Approximately 93% of our customers are repeat customers or customers that have been referred by friends, relatives or their insurance agent or insurance adjusters.
We realize that no one wants to do business with an auto body shop. To do so means you have been in an accident and suffered physical, emotional and financial loss. We would like to make a negative situation as positive as possible for you.